F.A.Q.

Consider Flying Fleet as the operating system for your airport. This means a unified software solution, modules rich, engineered to streamline and cover the vast majority of your operational requirements as an airport, club, or flight school.

We offer online help included within the product both for your end users and for the staff, yet for more advanced administration tasks we have a separated documentation in the form of a GitHub WIKI.

Flying Fleet features a reservation module that enables pilots, instructors, and maintenance personnel to book aircraft and subsequently bill usage, such as flight time. As most user interefaces offered by the software, the calendar can be fully be operated using any modern mobile device like a smartphone, while offering advanced features like recuring reservations, outlook / google / apple calendar integration, and drag / drop operations.

Flying Fleet can either bill per instruction time, or linked to the flight time. Administrators can define all the articles and when and how to bill them.

There is no hard limit of any type within Flying Fleet. Administrators can define as many reservation types, instruction types, flight types and basically everything without worrying to reach the limit of the system and requiring to find work arounds.

We are able to create a new instance in less than one hour as well as give you quickly access to it. With this new installation, you will receive either a clean and nearly empty system, or one with a functional (but standard) installation, or we can migrate and setup for you your instance, such that you will be quickly up and running with nearly no efforts from your side.

Besides the demo available with some filler data, we can quickly offer a personal test system with some standard setup. Contact us and we shall dicuss how to proceed.

Flying Fleet is developed mainly by Redcrest Solutions, however we are working in partner with the Swiss software company Collumino. If for some reasons Redcrest must stop operating, Collumino will be able to offer long term support for the software and services.

All software has limitations. While our current offering includes many modules and features, if you have specialized needs not yet covered, we're here to help. After discussing your requirements, if we see broad potential, we'll add the feature to our roadmap. Otherwise, for highly specific needs, we'll connect you with our software partner, Collumino, for custom solutions.

Each instance of Flying Fleet is installed on a separated virtual server hosted in Europa (usually in Germany). This will be your own VPS never shared with any other customer, ensuring the privacy of your data as well as your performances.

We offer a read-only access for the super administrators, as well as a daily backup of your database. You may copy the SQL.GZ file on your own machine, and restore it on your own database.

We perform daily SQL database dumps, compressed with GZip. These daily backups should be duplicated on a separate server for redundancy. Additionally, our hourly system creates a full binary backup at midnight, followed by hourly incremental backups. This allows us to restore data from any given hour of the current day or from the past 10 days.

We deliver exceptionally performant results by utilizing high-quality solutions and optimized code. Web pages typically render and transmit in under a tenth of a second, while even in-depth analytical reports are returned within a few seconds.

Super administrators have access to all the tools to check the VPS performance, CPU, RAM and disk usage directly from the web interface.

Super administrators have access to a visual diagram of the database model, with all the foreign keys and fields presented.

We set up your VPS instance with 80GB of disk space. After the operating system and necessary software are installed, approximately 55GB remains available for your database and documents. Please note that our standard setup includes a test instance, which effectively doubles your data usage. If the default VPS isn't sufficient, contact us for an upgrade (additional costs may apply).

Yes, all the data is available as read access to administrators via the REST API and can be accessed from Excel and many other tools.

Most of the administration interface offer import/export tools, to let you quickly and easily first export the data to an Excel compatible tool, let you edit it there, and then paste the new data into Flying Fleet. Importing article prices like that takes only a couple of seconds even for 1000 or more articles.

The weather module (besides the quick weather info in the home page and in the calendar) is offered in partneship with "Deutscher Wetterdienst", "Meteoswiss", "Astrocontrol" and other official source.

We are confident that Flying Fleet offers most if not all the workflows for EASA airports. Simply contact us and we shall discuss your needs.

Once reported (and reproduced by us) bugs are fixed in a very short time. Usually less than 1 week.

Every customer can fully customize the texts as Flying Fleet contains an administration tool just for that.

We usually offer a test system for each productive system installed. The test system will be installed on the same VPS as the productive one, but will use a different database. Every night a copy of the productive database will be imported in the test system and therefore allow you to test new articles or settings or train your staff with your own data on a system which will not prevent your daily business.

We are not only professional software developer since many decades, but we are also pilots and flight instructors. We therefore know very well what are the needs of such software and how to develop it. Ask for a test instance, we shall go through it with you, and you will decide afterward if our promises are true or not (and yes they are).

We believe in our solution and we want to work with many airports, therefore the costs to maintain such solution is not paid by one or just a few customers.

Check our price calculator and be surprised as we are more than competitive for all the features offered.

Yes, Flying Fleet offers AeroPS integration as well as many other online payment via our partner Mollie.

Our staff is currently fluent in English, German, French and Italian.

We can provide you an Excel with an automated translation, if you correct it we will be happy to add it to Flying Fleet. However, please note that any new texts will be added through automated translation and may require some fixing later on.

Contact us for answers, and we'll continuously update this section with more questions and answers.

Contact us and we shall check it together, but be assured that either we are already compliant or we can quickly be.

We perform daily local backups of your data. To significantly boost your data's security, we highly recommend an additional backup copy stored on one of our own servers. This critical extra step means that in the unlikely event of a total data loss, you would only lose a maximum of one day's data. Restoring your instance completely takes less than half a day.

While absolute safety is unattainable, we mitigate risks through comprehensive precautions, including automated daily system updates, daily backups, and restricted access for a limited number of personnel.

We utilize tested and regularly updated Linux server distributions to ensure low costs, high availability, and optimal performance.

Developed with .NET Core (usually the latest LTS release), a leading industry standard for enterprise solutions, our software is powered by a MariaDB database. Frequent security, quality, and performance reviews guarantee the highest level of service.

We maintain proprietary control over our code. Nevertheless, Collumino, our trusted partner, has full access and is able to seamlessly take over development in the unlikely event Redcrest Solutions cease operations.

Conceived and developed in conjunction with LSZF (Birrfeld), Flying Fleet has subsequently earned the confidence of a growing number of airports. However, we maintain a policy of not publishing the full list of our customers.

Contact us, we can create for you a personal test instance, in case with your own data and discuss how we can finacially cover you some of the costs till the migration is complete.

Flying Fleet provides an open and fully documented API that can be quickly enhanced if any functionality is missing. While we don't offer custom development, our partner Collumino can handle your specific integration needs.

Flying Fleet currently offers over 40 diverse reports, covering everything from runway usage to correlated weather and flight times. All reports run on your latest data, and you can preview our wide variety on our demo instance. Any additional reports requirement can be discussed.

Aircraft Movements, Billing, Direct Sales, Online Shop, Reservation System, Charter Billing, Instruction, Reporting, Exporting, Guests Handling, Weather Forecast, Metar & TAF, PPR, Customs, CAMO, Techlog, Stock management, Flight Management (Stripe system), Request / Duties Calendar, API, Diagnostic, Accounting integration, AeroPS integration, Via Air Integration, Capzlog Integration, Fuel Billing, Data Quality Checks, Sailplane Towing, Document Management, Memberships and more.

We try to offer a continuous cycle of improvements, which may or may not be beneficial for your workflows. All the changes are then visible in the commit log which visible from the system menu. As soon as we tested the changes, we deploy (off peak unless for critical bugs) to all the instance the new release.

We collaborate closely with each customer, discussing every request to either integrate it into our roadmap or propose an alternative solution. We are committed to implementing necessary changes and believe in responsive software development.

Yes, you can analyze your Flying Fleet data comprehensively. Flying Fleet goes beyond basic Excel exports by offering a robust reporting and analysis module. This module allows you to visualize nearly all available data, providing a clear overview of your business processes. All analyses are presented graphically for easy understanding and insightful results.

Yes, absolutely. For flying groups and private owners, the reservation system, member management, and automatic invoicing features are particularly beneficial. The member management is comprehensive, and you can easily distribute news and messages to all members or specific groups. And of course, it all comes at a fair price.

Yes, you can do that easily. The link is located right under the calendar and can be transferred without any hassle.

Flying Fleet's reservation system is highly intuitive to use. You can easily create and move reservations using drag-and-drop with your mouse or touch gestures. It also provides a clear view of which aircraft are currently in use. After a flight is completed, the system even shows how much flight time was accumulated during the reserved period.